Man Down: Graphic.ly Closes Online Comic Store
on April 6, 2012 at 8:11 am
Crisis On Infinite Midlives hasn’t been around all that long in the greater scheme of things, but almost since our first day, we’ve been skeptical about digital comics, at least in the formats and forms of distribution in which they currently exist. Custom apps requiring mothership server authentication when you want to read your comics and with limited download and archiving options seemed less like buying comics than it did paying someone for the right to read their comics. This is very much unlike the experience of buying actual physical books from my local comic store, where they know me by name and ask me to stop offering ten bucks for half an hour alone with the Omaha: The Cat Dancer books.
Until now, these concerns have been a moot point. After all, digital comics is still a young field, and no matter which platform you chose to buy your digital comics, they would still be around for a while, allowing you to build your collection while the hardware with which to read that collection get better, faster, and more easily able to maintain your books locally. Right? Sure.
When we launched Graphicly, we had one goal: Help all publishers and creators get their stories seen. As we built out a series of marketplaces inside other marketplaces, we started to realize that we were no longer being supportive of that goal. Instead, we became a giant store, and while on the surface there is a lot of personal ego knowing that you are driving hundreds of thousands of people daily to your store, somewhere in there, our mission got lost…
Here we were, managing a rapidly growing business, but a business that seemed to miss its core value. Helping publishers…
What was the best course of action for us?
Focus on the mission and provide publishers with the preeminent tool set so that great story could be seen.
And that’s what we did.
Oh, I can hear what you Graphic.ly customers are asking: “Wow Rob, that’s some pretty impressive copying and pasting of some corporate-level bullshit right there. But what does that mean?” Well, at a high level, it means that your digital local comic store is closing it’s doors. To wit:
As of this week, we will be retiring the previously-released Graphicly Comics marketplace applications… For those of you who have downloaded and used the apps, the apps will still work, but you will no longer be able to purchase titles within them.
Ah well, that’s not so bad. So they won’t be selling books through the app anymore. You can still download the existing app to read your books – you know, the books that you paid for – on your various tablets and phone, right?
Our iPhone, iPad and Android applications, as well as a our Adobe AIR Desktop application will no longer be available for download.
Yeah, I guess not. So if you were psyched about picking up an iPad 3 to check out your books on that sweet Retina display, but were holding off a couple weeks to let the crowds at the Apple Store die down? Yeah, you’re boned. No comics on any new mobile devices for you. You know, the comics that you already bought and paid for.
But wait – you still will have access to those books. Right?
Purchased titles can be read on Grapicly.com [sic] and through the Graphicly Facebook app.
Sure they can… for as long as they maintain the servers. We downloaded a couple of digital comics this week – mostly to check out Marvel’s Infinite Comics Nova story by Mark Waid and Stuart Immonen – and those bad boys are, like a hundred megabytes a piece. Bandwidth’s not free, and I suspect that the minute the revenue from sold books drops below the cost of uploading them to you on demand? The servers containing those comics – you know, the ones you “bought”? – will be sold at cost and wind up serving up MILF porn for a Mom-and-Pop stroke operation out of a basement in the San Fernando Valley.
The bottom line is, if you bought a bunch of books from Graphic.ly, at best your ability to access them has been throttled to hardware you already own or sitting in front of a computer monitor somewhere. At worst, your “collection” now has a definitive shelf life – imagine hauling all your longboxes down to a leaky basement. You still own them… but God alone knows for how long.
Oh, you think that Graphic.ly will magnanimously make the books – your books – available to you forever? They just told you that you, the person who did retail business with them, is not part of their core values. You, the end retail comic customer, are not “the mission” upon which they are focused. And, as a corporation, they will take whatever moves as will maximize profits. If shutting down the comic servers means a better return on investments for stockholders? What do you think is gonna happen? Nothing lasts forever in the world of corporations; ask fans of the McDLT.
Look, digital comics are part of our future. And someone – maybe Mark Waid and John Rogers, although it’s too early to tell - will come up with a model that makes sense and doesn’t rip you off. But in today’s model, make no mistake: unless you have a physical comic book, or at least a non-DRM’ed digital file, you are not buying comics. You are not buying anything. You are, at best, renting your comics, and your access will be – is - limited.
Caveat Emptor.
Discussion (3) ¬
This is why I have trouble subscribing to the present digital comics model. Until there is a downloadable comic in a format like PDF that can be used in multiple readers, you are really only leasing comics. Graphicly says they comics can always be accessed through their website, even if you delete the app from your mobile device, but there is no guarantee that this will be true. If a company goes out of business, it is perfectly legal for them to delete your entire library of comics under the current setup. Comixology even states that in its terms of service.That is why I only buy comics digitally that I am okay with disappearing–like a print comic that I would be able to give to a friend. But some digital companies still try to appeal to collectors by saying the books they purchase will always be available. I’ve seen posted on the message boards several times that Comixology says it will make things right if it goes out of business so that people will still have access to the books they “bought.” But that is not legally binding. And if Marvel or DC demand that their books be taken down, there is nothing you can do to stop it.
It’s risky, no doubt about that. I’ve sunk a LOT into comixology over the last few weeks, just like I’ve sunk a LOT more into steam over the last year and even more than that into PSN and Xbox live over the last 7 years. No comic company would ever demand the books they’ve already sold be pulled unless they are complete idiots because you would be closing those customers off for life. There is no way in hell I would ever spend another cent with any company that pulled that BS, I don’t care who it is. If anyone would be dumb enough to do it though, it probably would be Disney. Comixology has gotten so huge, it is probably pretty safe, as safe as any of them can be, at least. Downloading an open-format PDF (or any other totally DRM-free file) is NEVER going to happen. There is far too much comic piracy out there now, they’re sure as hell not going to make it easier. Why do you think the Marvel GIT collections got pulled? The sky is not falling because Graphicly went out of business (they can spin it however they want; they are out of business, it might just not be official yet). I had never even HEARD of them until the announcement that they were shuttering their apps. Comixology is a LONG way from Graphicly.